FAQ
Where is my order?
We thank you for your order. Once an order is placed you will receive an order confirmation email. Once your order is shipped you will receive a shipping confirmation with your tracking number. Please allow up to 48 business hours not including weekends to track your order through the courier's online system at www.usps.com or www.ups.com. Also, please be sure to contact your local post office for delivery if your package is held at your post office for a signature or if you need to schedule a redelivery.
PLEASE NOTE A SIGNATURE IS REQUIRED FOR DELIVERY for USPS packages. You may also schedule a pick up at your local post office at your convenience.
Do you ship outside of the USA?
The product I want to purchase is out of stock....What should I do?
An item I want to purchase is on pre order, should I wait until the noted ship date to place my order?
We strongly encourage our customers to place their order immediately for pre order items to reserve that item especially for them. Orders are taken on a first come first serve basis for the given quantity. It is possible for our pre order items to sell out before the ship date. In which case, if the item is restocked (items are not guaranteed to restock) a later pre order date will be given.
